Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping an engine by LTL carrier is no small task, but it’s fairly painless, as long as you follow a few basic tips. The cost depends on classification, weight and distance.

How long will delivery take?

 Typical shipping time usually takes between 7-14 business days, but could be a little longer due to unusual circumstances

How secure is shopping in the Online Shop? Is my data protected?

our data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

Typically, once an order is placed with an online marketplace, its system checks the customer’s delivery pin code and the order is directed to a warehouse that has the product in stock and is closest to that location. ..

Do I receive an invoice for my order?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed. You’ll find it near the bottom of the email in the “Your Purchase Documents

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